Blog
Notes:
Sales Engineering is hard enough when you know the technology, customers, culture and so on. It gets harder when you move continents, more specifically from Asia to North America.
Our guest today is Mahendra Krishna, aka MK, and I worked with him at Spirent Communications for many years. We covered the same customers but in different locations.
Today we talk about his journey from post-sales to presales, and then his bigger journey from India to California.
Key Takeaways:
- Introduction and Catching Up
- The transition from Support to Sales
- Understanding the Role of Sales Engineers
- Adapting to Different Customer Needs
- The Power of Persistence in Sales Engineering
- The Transition Back to Testing
- Personal Development: Embracing Yoga
Quotes:
“So there is a big cultural shift from India to us and it, I took my own sweet time to digest that, that how people talk to you, how people react to you when you present yourself in front of others.” – MK
“I say at the end of the day, I am there to help him out. And of course, I’m there to like make my own business also. It’s not that I’m robbing him. I’m there to help him out and I wanted to work hand in hand with him” – MK
“So that’s where when I started thinking that this is something cool. Like what these salespeople are doing, because I have no clue coming back from a services company how we support how the sales” – MK
“ When I transformed from support to sales, I was still carrying the notion of support.” MK About his biggest challenge
