Learning To Sell Better From Being Sold Badly

Notes:

From Literature to Tech: The Non-Traditional Path to Sales Engineering

In this conversation, Harman Bamra shares his unconventional journey to becoming a sales engineer, beginning as a literature student and linguist with aspirations in diplomacy. He recounts his time working on digitizing his family’s pharmacy business, which honed his technical and problem-solving skills. Harman also discusses the importance of understanding client needs, stakeholder buy-in, and the adaptability required in his role. 

He reflects on his martial arts training and its influence on his approach to overcoming challenges in sales engineering. The episode underscores the value of diverse backgrounds and experiences in enhancing one’s capabilities in the tech industry.

Key Takeaways:

  • Non-Traditional Path to Sales Engineering
  • From Literature to Tech
  • Digitizing the Family Pharmacy
  • Transition to Sales Engineering
  • Implementing Theory into Reality
  • Challenges in Sales Engineering
  • Recommended Resources for SEs
  • Personal Growth and Hobbies

Quotes:

“Lot of them [SE Managers] think that we can’t teach technology. We can teach human relationships. Whereas I find it the complete opposite.” Ramzi Marjaba

“It’s so much harder to teach people how to debug humans.” – Ramzi Marjaba

“Job descriptions are RFPs” – Ramzi Marjaba

“we’re also blown away the fact by the fact that you could download an MP3. In 30 minutes” – Harman

“I could see flaws in the way they were trying to push this to me because they wouldn’t understand the context of the business that I had set up. They wouldn’t take none of them ever took time to understand how we had started  very, there was only one business that actually took time to come and visit us.” Harman About Vendors trying to sell

“If a customer doesn’t want to hear what I’m saying, then it’s better to walk away” Harman Bhamra

“There is always a dark side to you know,  trying to look for a job” – Harman Bhamra

“If you want to do well in your role, make sure you understand  what the implementation team needs” Harman Bhamra

Links from the show:

Music on the show: Watchmaker’s Daughter by Reeder