I’m always asked, “What does a great SE look like?” The problem is there isn’t one way to SE. Great SEs look like. The role is complex, and people do it differently.
So, let’s delve into the role’s complexity and break it down through an evaluation form I created. I cover various aspects such as working with account managers, discovery, demos, proof of value, and technical know-how. I also emphasize the importance of customer relations and leadership skills.
Finally, I have some news…
Key Takeaways:
Defining a Good Sales Engineer
Books for SEs
Evaluation Form Overview
Working with Account Managers
Discovery Process
Demo Preparation and Execution
Proof of Value and Proposals
Technical Knowledge and Customer Relations
Conclusion and Bittersweet News
Quotes:
“Discovery is the second most important part for solution engineering.” – Ramzi Marjaba
“Proof of Value is where deals go to die “ – Ramzi Marjaba
“Every time they [SE] open their mouth, they’re either adding value or removing value from the deal” – Ramzi Marjaba
“Insight selling comes from industry knowledge.” – Ramzi Marjaba