#249 What To Do and What To Avoid Important Teachings From My Managers

Notes:

Are you a manager with five, ten, twenty, or more people working under you? Have you ever reflected on whether you are doing a good job developing that amount of talent and putting it to good use inside the company?

This episode of the Sales Engineering Podcast is specifically only for managers, but employees working under managers could also benefit from this show by taking note of some best managerial practices so they could have something to raise to their superiors whenever there is a chance.

In this episode, I share the lessons I learned from working under my first five managers. The first two managers were managers I had as an intern, while the rest were managers I had working as a professional for different companies.

For each manager, I share one thing they did wrong and one thing they did right. At the end of the show, you will take away five things to avoid as a manager and five things to do as a manager.

Eight Ignored Skills That Sales Engineers Should Have:

Why checking in on your employees only when something wrong happens or you need something from them is demoralizing to them
A strategy to keep in touch with the people you are managing regularly even if they are too many, and you are too busy
The importance of delegating tasks to your people and giving them opportunities to grow
Why managers should not punish people for showing initiative
The wisdom of getting things done rather than doing things perfectly
Why penny-pinching does not feel good
The joy of having a manager who has your back
The best time to give your people a raise
How to use your team members to their strengths
Why managers should continuously prospect potential SEs

Quotes:

You can learn almost something from anyone. — Ramzi Marjaba

Silence is not golden when it comes to employees. — Ramzi Marjaba

if you don’t have time to jump on one-on-ones with every single person, maybe a text would be enough. — Ramzi Marjaba

Get things done, not perfectly. — Ramzi Marjaba

When it comes to sales and Sales Engineers, each one has their own capabilities and abilities. So the manager should be able to actually put people together based on their strengths. — Ramzi Marjaba